Privacy Policy
Effective Date: May 16, 2025
At Electrical Value Engineering Pty Ltd (ABN 40 124 541 484) ("EVE," "we," "us," or "our"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website at www.ElectricalVE.com.au (the "Website") or interact with our services. By using our Website, you consent to the practices described in this policy.
1. Information We Collect
We may collect the following types of information:
Personal Information: When you contact us, submit inquiries, or engage our services, we may collect details such as your name, email address, phone number, and postal address.
Non-Personal Information: We may collect anonymized data, such as IP addresses, browser types, and website usage patterns, through cookies and analytics tools to improve our Website’s functionality and user experience.
Project-Related Information: If you provide details about a project (e.g., plans, specifications, or other documents), we collect and store this information solely to provide our consultancy and design services.
2. How We Use Your Information
We use your information to:
Respond to inquiries and provide electrical consultancy, design, and estimation services.
Process and manage DQA applications, NBN infrastructure designs, and other project-related submissions.
Communicate with you about our services, updates, or project progress.
Improve our Website’s performance and user experience through analytics.
Comply with legal obligations, such as those under Australian Privacy Principles (APPs) and other applicable laws.
3. How We Share Your Information
We do not sell or rent your personal information. We may share your information:
With third-party service providers (e.g., Western Power, NBN Co, or cloud storage providers) to facilitate project approvals or service delivery, only with your consent or as required for the project.
When required by law, such as in response to a court order or regulatory request.
With trusted partners who assist in operating our Website (e.g., hosting or analytics providers), under strict confidentiality agreements.
4. Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. These include secure servers, encryption, and access controls. However, no online transmission is entirely secure, and we cannot guarantee absolute security.
5. Cookies and Tracking
Our Website uses cookies to enhance user experience and analyze site performance. You can manage cookie preferences through your browser settings. By continuing to use our Website, you consent to our use of cookies as described in this policy.
6. Your Rights
Under the Australian Privacy Principles, you have the right to:
Access and correct your personal information held by us.
Request deletion of your personal information, subject to legal obligations.
Opt out of marketing communications at any time.
To exercise these rights, please contact us at info@ElectricalVE.com.au or Tacoma Circuit, Canning Vale WA 6155.
7. Third-Party Links
Our Website may contain links to third-party websites (e.g., Western Power or NBN Co). We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies.
8. Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. The updated policy will be posted on our Website with a revised effective date. We encourage you to review this page periodically.
9. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
Electrical Value Engineering Pty Ltd
Email: info@ElectricalVE.com.au
Address: Tacoma Circuit, Canning Vale WA 6155
Phone: 08 6288 4288
This Privacy Policy is governed by the laws of Western Australia and complies with the Privacy Act 1988 (Cth).